Buying a Plane Ticket

Emma: Hi. I'd like to book a flight to New York, please.

Agent: Hi. When are you planning to travel?

Emma: On the 20th of next month.

Agent: One way or return?

Emma: Return, please. I'd like to come back on the 27th.

Agent: Let me check the available flights. There's a flight at 9 a.m. and another at 3 p.m. Which one would you prefer?

Emma: The 9 a.m. flight, please.

Agent: Alright. Would you like to book an economy or business class seat?

Emma: Economy class, please.

Agent: Your flight is booked. Here is your confirmation number.

Emma: Thank you very much.

Agent: You're welcome. Have a great trip.

Emma: Thank you. Goodbye.