Making a Doctor's Appointment by Phone

Receptionist: Good morning. City Medical Center. How can I help you?

Patient: Good morning. I want to make an appointment with a doctor.

Receptionist: Of course. What is the problem?

Patient: I have a bad cough and a sore throat. I don't feel well.

Receptionist: I see. Do you want to see a general doctor?

Patient: Yes, please.

Receptionist: Okay. What is your name?

Patient: My name is David Brown.

Receptionist: Thank you, Mr. Brown. When do you want to come?

Patient: Is tomorrow possible?

Receptionist: Yes, we have time at 10 a.m. or at 3 p.m. What is better for you?

Patient: 10 a.m. is good for me.

Receptionist: Perfect. The appointment is tomorrow at 10 a.m. with Dr. Smith.

Patient: Great. What is the address of the clinic?

Receptionist: We are at 15 Green Street, near the Central Park.

Patient: Thank you. Do I need to bring any documents?

Receptionist: Yes, please bring your passport or ID card.

Patient: Okay, I will. Can I cancel the appointment by phone if I can't come?

Receptionist: Yes, of course. Please call us one hour before the appointment.

Patient: Perfect. Thank you very much.

Receptionist: You're welcome. See you tomorrow. Get well soon.