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Booking a Flight

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Tempo de leitura: ≈ 2 min

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Agent: Good afternoon, how can I assist you today?

Emma: Good afternoon. I'd like to book a flight to London, please.

Agent: Sure, when are you planning to travel?

Emma: On the 15th of July.

Agent: One way or return?

Emma: Return please. I'd like to come back on the 22nd of July.

Agent: Okay. Let me check the available flights. There's a flight at 9 a.m. and another at 3 p.m. Which one would you prefer?

Emma: The 9 a.m. flight, please.

Agent: All right. Would you like to book an economy or business class seat?

Emma: Economy class, please.

Agent: Your flight is booked. Here is your confirmation number.

Emma: Thank you very much.

Agent: You're welcome. Have a great trip!

Emma: Thank you! Goodbye.

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