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Phone Repair

Duración del audio: 0

Tiempo de lectura: ≈ 3 min

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Customer: Hi, I have a problem with my phone. Can you help me?

Staff: Of course. What is the problem?

Customer: I dropped my phone and the screen is broken. I can see the picture, but the glass is cracked.

Staff: I see. Can I look at the phone?

Customer: Yes. Here you are.

Staff: Okay. The screen is broken, but everything else is fine. We can change the screen.

Customer: How much does it cost?

Staff: It costs 45 euros for a new screen.

Customer: Okay, that's fine. How long does the repair take?

Staff: About two hours. You can wait here or come back later.

Customer: I will come back later. Can I come at 4 p.m.?

Staff: Yes, the phone will be ready at 4 p.m.

Customer: Great. Can I have a receipt?

Staff: Of course. Here you are. Your phone will be ready at 4 p.m. See you later.

Customer: Thank you. Goodbye.

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